At Applicare India, customer satisfaction is our top priority. We understand that unforeseen circumstances may require refunds or service adjustments. Our refund policy is outlined below:

1. Refund Eligibility

• Full refunds are processed if the service request is cancelled at least 4 hours before the scheduled appointment.

• Partial refunds may be provided if a technician visits the site but the service is not performed due to customer-side constraints.

• Refunds are also applicable if service quality falls short or if the issue reoccurs within the warranty period and cannot be resolved by our team.

2. Refund Process

• To initiate a refund, please contact our customer support team with your invoice number and reason for the refund request.

• Once validated, refunds are processed within 7–10 business days back to the original mode of payment.

3. Non-Refundable Scenarios

• Payments made for completed services that met expected standards.

• Service charges for inspection or diagnosis where the customer chooses not to proceed with the repair.

• Cancellation requests made after the technician has already arrived on-site.

For any issues, you may contact us via our helpline or email support, and we’ll be glad to assist.